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RAFNARA / Privacy

Privacy, explained.

This page describes the current informational website. It needs review whenever new services or data processing are introduced.

Website data

This version includes no accounts, analytics, cookies or data collection forms. The server error log may contain IP addresses and request details. We use this information to diagnose errors and protect the site. The log is checked daily for rotation and up to 14 rotated copies are kept alongside the current log.

Email correspondence

When you email us, your details and message reach our IONOS mailbox. Do not send passwords, keys, payment details or customer records.

Purpose and retention

We use enquiry and support correspondence to handle and follow up on requests. We delete the correspondence and related personal data 90 days after closing the request if they are no longer needed. If a legal basis or pending court case requires specific records to be kept longer, we retain only what is necessary for the required period.

Privacy requests

For questions about correspondence data or deletion requests, email hello@rafnara.com. This page does not claim certified compliance or automated request processing.